Shipping Policy

At FanyshYen, every piece is made to order and packaged with care. Below is everything you need to know about delivery times and shipping.

Processing & Crafting Time

• •Simple custom pieces (engraved bands, name necklaces): typically 7–10 business days
• •Most custom pieces: 2–4 weeks from CAD design approval
• •Complex pieces (engagement rings, diamond grillz): 4–6 weeks
• •Wholesale and bulk orders: timeline confirmed in your personalized quote

You will receive photos of your finished piece for confirmation before it ships.

Shipping Rates

• •United States: Free fully insured express shipping on orders over $99 (3–5 business days). A flat rate applies below $99.
• •Canada, UK, Europe, Australia & New Zealand: insured tracked shipping, typically 5–10 business days.
• •Rest of world: insured tracked shipping, typically 7–12 business days.

Insured & Signature Required

Every package is fully insured against loss or damage in transit and requires a signature upon delivery. Tracking information is sent by email as soon as your order ships.

Duties & Import Taxes

International orders may be subject to customs duties or import taxes set by the destination country. These charges are the responsibility of the recipient and are not included at checkout. We can help estimate these costs for wholesale orders.

Delays

If a package appears delayed, contact us with your tracking number and we will work directly with the carrier to resolve it promptly.