Privacy Policy

FanyshYen (“we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• •Contact details: name, email, phone number and WhatsApp information you provide through our forms or chat.
• •Order details: design specifications, ring sizes, engraving text, shipping address and payment information.
• •Technical data: basic analytics such as pages visited and device type, used to improve our website.

How We Use Your Information

• •To provide quotes, create CAD designs, produce and deliver your custom jewelry.
• •To communicate about your order, answer questions, and provide after-sales support.
• •To process payments securely and prevent fraud.
• •To send marketing emails only if you opted in; every email includes an unsubscribe link.

Payments

Payments are processed by trusted, PCI-DSS compliant payment providers. We do not store your full card details on our servers.

Sharing Your Information

We never sell your data. Information is shared only with the service providers necessary to fulfill your order — such as payment processors, insured shipping carriers, and our workshop partners — and only to the extent required.

Data Retention

We keep order records for warranty and accounting purposes as long as required by law. You may request deletion of your personal data at any time.

Cookies

Our website uses essential cookies and analytics cookies to function correctly and understand site usage. You can control cookies through your browser settings.

Your Rights

Depending on your location (including under the GDPR and CCPA), you may request access, correction, or deletion of your personal data, or opt out of marketing. Contact us to exercise any of these rights.

Contact

Questions about privacy? Email info@fanyshyen.com or message us on WhatsApp.